Multi-Unit Account Manager

Company: Gordon Food Service
Location: Taunton
Posted on: April 1, 2026

Job Description:

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you The Multi-Unit Account Manager manages and develops Gordon Food Service business relationships with profitable regional multi-unit chain customers. Defines project scope and assumes ownership of all prime vendor presentations. Responsibility: Manage the development of new and existing multi-unit business within assigned region, defines project scope and assumes ownership of all prime vendor presentations and participates in the regions long range planning process. Acquires new business through development of a key account prospect list and implementing business plans accordingly. Collaborates with key decision-makers and executives of accounts and prospective accounts to build and maintain business relationships. Coordinates the demonstration or presentation of products and discusses applications, using samples or marketing material, emphasizing salable features based on price or value to benefit customer’s business operations. Utilizes and applies customer profitability and pricing models to negotiate customer agreements. Reports monthly to leadership team regarding current and potential customer activities and developments. Creates and reviews monthly reports to include customer KPI, locked-in-pricing and proprietary items lists. Manages credit terms within established parameters created by the finance department and directs collection of accounts receivable to manage credit relationship with customers. Provides direct line of communication with the US National Chain support departments and Regional Chain Support Manager. Participates in training the Customer Development Specialist and Associates to ensure their understanding of the Regional Chain Manager’s role and of key customer relationships. Maintain knowledge of segment through industry magazines and local culinary organizations Demonstrate and deliver understanding of Foodservice Industry and operations Understand areas of customer focus, including Sales Building, Staffing, Profitability, and Compliance Collaborates with direct supervisors to develop capital and operational budget needs for the department. Performs other duties as assigned. Our leading candidate will have: Six years previous business development experience or an equivalent combination of education, training, and experience. In lieu of the specified education and experience requirements, a proven capability to perform the essential functions of the job, as demonstrated by an equivalent combination of education, training and/or relevant work experience may be considered. Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process. Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.

Keywords: Gordon Food Service, Barnstable Town , Multi-Unit Account Manager, Sales , Taunton, Massachusetts