IT Coordinator
Company: SourcePro Search
Location: Boston
Posted on: April 1, 2026
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Job Description:
SourcePro Search has a fantastic opportunity for an experienced
Information Technology Coordinator with our large global law firm
client in the Boston office. The Information Technology Coordinator
is responsible for coordinating firm wide technology systems in the
Boston office. As a member of the Firm’s national technology team,
the Information Systems coordinator will act as the primary contact
for technology in the Boston office and work with the other members
of the Information Systems Department on Firm technology
initiatives and activities. This role offers a competitive base
salary and excellent benefits. We are seeking full time, direct
hire candidates (not consultants). Duties & Responsibilities:
Supports Firm hardware and software for all users. This includes
but is not limited to laptop and desktop hardware, all peripheral
Blackberry/iPhone/PDA devices, Windows 7 & 10, Office 2010 & 2016,
iManage, Citrix, VPN, etc. Performs hardware break/fix for laptops,
desktops, printers, scanners, and peripherals Images machines based
on Firm standard practices. Ensures timely of support calls in the
Help Desk tracking system. Escalates user issues to the appropriate
groups for resolution. Supports phone system moves and adds and
changes under the direction of the telecom group Supports local
server and network hardware under the direction of System and
Network Engineers. Supports local copiers and the CopiTrak system.
Supports conference room technologies for voice and video
conferencing systems. Performs remedial preventive maintenance as
required. Works under the direction of the Director or Sr.
Engineers on system projects at any of the offices at the Firm.
Performs or assists with desktop hardware/software training as
necessary, including facilitating and setting up WebEx or Video
Conference sessions for remote trainers. Monitors and reports back
on office issues and complaints regarding technology. Acts as a
liaison between users in remote locations and the IT Directors to
ensure any problems and solutions are well communicated.
Participates in 24x7 support with System and Network Engineers.
Participates in weekly Engineer conference call. Required to be on
call after hours on a six week rotation. Performs other duties as
assigned. Education & Experience: Bachelor’s degree Three to five
years technology experience A certification Network, MOS, MCP
certifications a plus MCITP in Windows 2007 Must possess strong
troubleshooting skills for both hardware and software Must be able
to repair hardware systems and replace items such as hard drives,
power supplies, motherboards, RAM, etc. Must possess strong
customer service skill https://sourceprosearch.com/
Keywords: SourcePro Search, Barnstable Town , IT Coordinator, IT / Software / Systems , Boston, Massachusetts
