Digital Product Lead (Manager) iCare Exchange
Company: Sanofi
Location: Cambridge
Posted on: March 13, 2026
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Job Description:
Job title: Digital Product Lead (Manager) iCare Exchange
Location: Cambridge, MA About the Job As Digital Product Lead
(Manager) iCare Exchange within our Digital team , you will play a
vital part in the performance of our entire business while helping
to make an impact on millions of patients around the world. Ready
to push the limits of what's possible? Join Sanofi Digital! iCare
Exchange is the heart of the iCare Patient relationship management
platform, supporting Sanofi Patient Programs with 49 vendor
partners and 112 integrations (API, Batch & App Exchange). The
Digital Product Lead (Manager) iCare Exchange is responsible for
digital product co-development with US therapeutic areas, digital
product roadmap planning and analytics, digital product delivery
through Agile methodology (either through internal resources and/or
external partnerships), and business impact measurement. Strong
collaboration and a deep understanding of stakeholder needs will be
critical to ensure iCare supports the requirements of relevant
cross-functional business partners in an efficient manner. The
ideal candidate must be solution-oriented, operationally savvy,
creative, highly organized, flexible, and adept at working with
multiple matrix teams, including external vendors. Join the digital
engine driving Sanofis transformation - where AI, automation, and
bold experimentation power faster science and smarter decisions.
Here, youll help build the first biopharma company powered by AI at
scale. About Sanofi : Were an R&D-driven, AI-powered biopharma
company committed to improving peoples lives and delivering
compelling growth. Our deep understanding of the immune system and
innovative pipeline enables us to invent medicines and vaccines
that treat and protect millions of people around the world.
Together, we chase the miracles of science to improve peoples
lives. Main Responsibilities Responsible for managing the roadmap
for a defined set of integrations (High Touch Therapeutic Areas),
or project stream related to patient service program integrations
Define, prioritize and partner with the Digital iCare exchange
product line owner to plan, prepare roadmaps Manages backlog
refinement and drive features prioritization effort, for release
definition Collaborate with Architecture, Engineering, vendors,
System integrator on Digital Integration requirements and technical
documentation Define, Review and Approve iCare exchange stories,
requirements in Jira Manage delivery of associated area of
responsibility, ensuring proper end to end test cases are prepared
and executed prior to release Prepare metrics and KPIs to ensure
successful execution of integration services and business value
Responsible to ensure GXP, Validated features comply with defined
standards, documentation and release with related approvals for
Compliance, Legal and Regulatory purposes Education: Bachelor's
degree required preferably in Engineering or Computer Science;
advanced degree (MS, MBA) preferred About You 6 years of total
professional experience building complex digital solutions, of
which at least 4 years must include integration experience (AWS,
Informatica, Layer 7, Salesforce technologies) and at least 2 years
must be in pharmaceutical or biotech industry Proficiency with
Jira/Confluence and Microsoft tools Excel, Powerpoint Understanding
of GXP and validated environments- Experience managing external
vendors preferred Working knowledge of the regulatory environment
(REMS, GXP, validated environments) Business acumen and business
partnering skills Application design and integration expertise
Compliance of computerized systems (REMS, GDPR, PHI, PII, GXP)
Proven ability to lead and influence teams without direct authority
Excellent communication, writing, and organizational skills. Why
Choose Us : Bring the miracles of science to life alongside a
supportive, futurefocused team. Discover endless opportunities to
grow your talent and drive your career, whether its through a
promotion or lateral move, at home or internationally. Enjoy a
thoughtful, well-crafted rewards package that recognizes your
contribution and amplifies your impact. Take good care of yourself
and your family, with a wide range of health and wellbeing benefits
including high-quality healthcare, prevention and wellness programs
and at least 14 weeks gender-neutral parental leave. Join the
digital force behind Sanofis AI-powered pipeline, where Expert,
Generative, and Snackable AI accelerate the discovery, development
and delivery of breakthrough treatments to patients. Help reduce
time from discovery to commercialization, delivering life-changing
medicines to patients faster than ever. Join a workplace where
diversity, equity, and inclusion are at the core, with Employee
Resource Groups and leadership programs that celebrate every voice.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and
Affirmative Action employers committed to a culturally diverse
workforce. All qualified applicants will receive consideration for
employment without regard to race; color; creed; religion; national
origin; age; ancestry; nationality; marital, domestic partnership
or civil union status; sex, gender, gender identity or expression;
affectional or sexual orientation; disability; veteran or military
status or liability for military status; domestic violence victim
status; atypical cellular or blood trait; genetic information
(including the refusal to submit to genetic testing) or any other
characteristic protected by law. GD-SA LI-SA vhd All compensation
will be determined commensurate with demonstrated experience.
Employees may be eligible to participate in Company employee
benefit programs, and additional benefits information can be found
here.
Keywords: Sanofi, Barnstable Town , Digital Product Lead (Manager) iCare Exchange, IT / Software / Systems , Cambridge, Massachusetts