Program Director - Employment Supports

Company: Brockton Area Multi-Servi
Location: Brockton
Posted on: February 19, 2026

Job Description:

Job Description Job Description Location : Brockton General Overall The Program Director at Brockton Employment Supports leads an interdisciplinary team and provides oversight of all program operations. The Program Director ensures all performance standards are upheld and members receive high quality services, including: Essential Functions Training & Supervision · Participate in the recruitment and onboarding processes. · Ensure all staff obtain and maintain the required certifications, licenses and training. · Provide ongoing supervision and training for program staff. · Partner with Human Resources to initiate progressive disciplinary process as needed; and, development planning for employees interested in professional growth. · Coordinate and facilitate staff meetings. Ensure all staff, including regular, temporary, or staffing agency employees, are trained on person-centered protocols and goals. Program Oversight & Administration · Maintain expertise on DDS regulations and BAMSI policy. Monitor compliance with all applicable laws and regulations governing the provision of Supported Employment, CBDS and Individual Supports. · Manage scheduling on a daily basis, ensuring appropriate staffing and adhering to DDS required standards. · Ensure overall quality of services with emphasis on individual growth, health and safety. Develop innovative curriculum and activities. · Work with the team to develop and implement culturally sensitive meaningful day activities which are aligned with skill development, social engagement, and member-specific goals. · Implement Positive Behavior Supports, including universal and target support strategies when needed. Participate in clinical team meetings and collaborate on the development and implementation of support strategies/PBS profiles. · Maintain effective working partnerships with funders, including:, Massachusetts Rehabilitation Commission, Department of Developmental Services. Report to funding agency and other involved agencies as requested and required. · Communicate proactively with parents, guardians, residential providers, and other key stakeholders. · Participate in Individual Support Plan meetings. · Ensure all daily data collection is completed. Analyze and report data in monthly summaries. · Participate and coordinate in the referral, intake and discharge processes. · Oversee physical site and vehicle maintenance if appropriate. Communicate concerns promptly and appropriately to BAMSI Facilities, supervisors, landlord, and outside vendors. · Ensure both members and staff’s safety through understanding and compliance of agency, program, and licensing standards. · Ensure billing is completed accurately and submitted as required. Direct Care Responsibilities · Provide emergency back-up to program staff on a regularly scheduled basis. Assist members served with employment activities and all goals set according to their individualized support plans · Utilize Positive Behavior Supports (PBS) practices, to create a thoughtful and supportive environment by ensuring activities, plans and routines reflect the preferences, needs and goals of the members. · Provide education/training in how to find, acquire and maintain employment. This includes job development, job application/interviewing, ADA rights, accommodations, life/work management, work relationships, building natural supports, work site problem solving, coping strategies, · Develop links to employers through job development activities including participating on employment Councils/committees ; providing disability awareness education, assisting with tax credits, providing follow along supports · Assist Members to access and maintain community resources to develop self-employment and entrepreneurial opportunities · As needed, provide education to employers related to development disabilities, acquired brain injury, and provide Members with education and counseling related to work incentives and benefits, ADA rights, job site or task accommodations and other related topics · Volunteer Work: Develop and provide non-paid work opportunities for Members. Provide assistance with volunteer job applications and job interviews. When needed, volunteer alongside members at the site. Assist Members to maintain a relationship with the volunteer site personnel. Assist Members in resolving any issues related to their volunteer work. Become familiar with and follow all Department of Labor regulations to volunteer work activities · Assist in the design, and development of curriculum focusing on vocational skills and career preparation. · Participate in developmental task analyses · Provide vocational training when employer assigns new tasks to a Member in Supported Employment or Volunteer positions · Facilitate opportunities for Members’ use of natural supports · Utilize communication tools, taking into consideration the method most suited to the member needs. · Provide transportation utilizing BAMSI vans and personal vehicles as needed · Perform duties in a team approach. · Provide physical support to individuals having physical challenges as needed. Qualifications · A bachelor’s degree in a health-related field, with at least three years of relevant health care experience, of which at least two of those years must have been spent in a supervisory role. Six years of relevant health care experience, with three of those years serving in a supervisory role, may be substituted in lieu of a bachelor’s degree · Excellent time management, communication (written and verbal) and organizational skills. · Good computer skills, including ability to use an electronic healthcare record, email,, Microsoft Office and Teams. · Valid driver’s license in state of residence · Ability to speak and write English clearly and accurately. - Ability to lift, transfer, push/pull, maneuver and reposition 25 pounds on a regular basis and occasionally up to 60 pounds depending on program. · Ability to reach, bend, stand, sit and walk; perform fine motor activities. · Ability to work effectively in a moderate to occasionally loud work environment.

Keywords: Brockton Area Multi-Servi, Barnstable Town , Program Director - Employment Supports, Healthcare , Brockton, Massachusetts