Behavioral Health Clinical Site Director
Company: FIDELIA COUNSELING SERVICES INC
Location: Woburn
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Benefits: Flexible schedule
Benefits/Perks Flexible Scheduling Careers Advancement Job summary
The Behavioral Health Clinical Operations Director (C.O.D to
provide leadership and guidance to clinical and administrative
staff, drives strategic initiatives, and ensures all services meet
regulatory standards and organizational goals. The director is
accountable for financial performance, quality improvement, and
fostering a collaborative, ethical, and patient-centered culture.
Key responsibilities Strategic and operational management Develop
and implement strategic plans for behavioral health services that
align with the organization's mission and growth objectives.
Oversee day-to-day operations to ensure optimal efficiency in
service delivery, patient flow, and resource utilization. Manage
and monitor the departmental budget, including resource allocation,
financial forecasting, and ensuring fiscal responsibility. Analyze
key performance indicators (KPIs) and clinical data to identify
trends, evaluate program effectiveness, and drive data-driven
decision-making. Lead the development and implementation of
operational policies and procedures to ensure consistency and
compliance across all programs. Clinical oversight and quality
assurance Ensure that all clinical services are delivered using
evidence-based practices and meet the highest standards of quality
and safety. Oversee quality assurance and performance improvement
initiatives to elevate the standard of care and patient outcomes.
Ensure compliance with all federal, state, and local regulations,
as well as accreditation standards (e.g., Joint Commission).
Supervise the maintenance of accurate and confidential electronic
health records (EHR) and clinical documentation. Leadership and
staff management Provide direct supervision, mentorship, and
professional development opportunities for clinical and operational
staff. Lead recruitment, hiring, and retention efforts for clinical
personnel. Foster a positive and collaborative work environment
that promotes teamwork and high performance. Conduct regular
performance evaluations, address issues, and resolve conflicts to
ensure a productive and healthy workplace. Lead crisis intervention
and emergency response efforts when necessary. Collaboration and
community relations Collaborate with other directors, executives,
and departments to ensure seamless integration of clinical and
administrative functions. Develop and maintain relationships with
stakeholders, including community partners, referral sources, and
other healthcare providers. Represent the organization at community
events, meetings, and conferences to promote Fidelia mission.
Qualifications Education: A Master's degree in a mental
health-related field (e.g., Social Work, Counseling) or Healthcare
Administration, Business Administration, or a related field is
strongly preferred. Licensure: requirement and Active LICSW, Psy.D
are strongly encouraged to apply. Experience: A minimum of 5 years
of progressive leadership and management experience within the
behavioral or mental health sector. Skills: Strong strategic and
analytical thinking skills. Exceptional leadership, communication,
and interpersonal skills. In-depth knowledge of behavioral health
regulations, clinical practices, and care delivery models.
Proficiency in budgeting, financial management, and using EHR and
other healthcare information systems. Ability to resolve complex
problems and work effectively in a fast-paced environment. Flexible
work from home options available.
Keywords: FIDELIA COUNSELING SERVICES INC, Barnstable Town , Behavioral Health Clinical Site Director, Healthcare , Woburn, Massachusetts
