Patient Services Representative-Radiology

Company: Emerson Hospital
Location: Concord
Posted on: May 3, 2025

Job Description:

Patient Services Representative-Radiology
Job Ref: 31882

Category: Radiology & Imaging

Location:

Emerson Hospital,
133 Old Road to Nine Acre Corner,

Concord,
MA 01742




Department: Radiology Support

Schedule: Per Diem

Shift: Day/Eve shift

Hours: varied






Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments: X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography. The PSR greets patients and visitors entering the department. The PSR generates and sorts exam requisitions, accurately enters exams into the HIS/RIS system. Must maintain a high level of patient confidentiality via HIPPA guidelines and be committed to Service Excellence at all times.Minimum Qualifications

• Education
  • High school diploma or equivalent required
  • Medical Terminology course preferred.
  • Previous coursework related to administrative skills preferred.
  • Experience
    • One year in a medical office environment preferred.
    • Customer service, data entry, and HIS/RIS experience a plus.
    • Licensure and/or Certification
      • None required.
      • Skills
        • Organization and multitasking skills
        • Ability to read and communicate effectively using medical terminology
        • Accurate data entry skills
        • Courteous and professional manner when dealing with public both in person and on the phone
        • Must have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision
        • Knowledge of medical terminology
        • Maintains standard of performance which promote Service Excellence
        • Must be able to read, write, and communicate in English.
        • Computer skills required.
        • Ability to maintain confidential information.

Keywords: Emerson Hospital, Barnstable Town , Patient Services Representative-Radiology, Healthcare , Concord, Massachusetts