Senior Director of People Services

Company: Hotel Polaris at US Airforce Academy
Location: Boston
Posted on: May 19, 2025

Job Description:

OverviewAre you ready to help shape the future of travel and hospitality? CoralTree is seeking an exceptional Senior Director of People Services to join our team at the Seaport Hotel - Boston. As the Senior Director of People Services, you will plan and implement policies relating to all phases of human resources activities including recruitment, selection, training and development, compensation and benefits administration, wage and hour issues, and employee safety. We're looking for someone who shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.Responsibilities

• Oversee the day-to-day operations of the People Services operation for multiple business units by ensuring we continue to attract, develop, and retain the best talent in the industry.
• Participate in shaping the future of our company by providing strategic planning and support, including staffing and training initiatives that will keep us at the forefront of the hospitality industry.
• Stay up-to-date on the latest government regulations and record-keeping requirements while ensuring that our team feels supported and valued.
• Manage our bi-weekly payroll processes with precision and accuracy.
• Oversee our performance management system, ensuring that performance evaluations are conducted in a timely manner and that our talent management system is effectively identifying and developing our top performers.
• Play an integral role in attracting top talent to our organization, utilizing and updating our applicant tracking system, coordinating competency-based interviews, and analyzing data to make recommendations that will help us continue to grow and evolve.
• Support our team members by providing coaching, counseling, and disciplinary actions when necessary, while also administering associate benefits and open enrollment to help our team members feel valued and supported.
• Administer FMLA/LOA functions with compassion and empathy, ensuring our team members feel supported during times of need.Qualifications
  • A college graduate, preferably with a Bachelor's Degree preferred in Business Administration, Human Resources, Communications, or related field. PHR or SPHR Certification preferred.
  • Experienced with 3 -5 years of professional experience in People Services, including 2 years supervising and managing staff in the Hotel/Resort environment.
  • Versed in various federal, state, and local employment practices laws and regulations. Union experience a plus.
  • Experienced with partnering with key leaders at the property to achieve property and organizational objectives.As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
    • Group medical, dental, vision, life, and disability benefits.
    • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
    • An employee assistance program.
    • Paid time off/sick time
    • Participation in a 401(k) plan with a company match.
    • Team member free room night program.Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.This role will be posted through 7/1/2025 or until the position is filled.
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Keywords: Hotel Polaris at US Airforce Academy, Barnstable Town , Senior Director of People Services, Executive , Boston, Massachusetts