HVAC Installer - Veterans Encouraged to Apply!
Company: Sila Services
Location: Hanover
Posted on: February 11, 2026
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Job Description:
Job Description Job Description As a Residential HVAC Installer
at Sila, you will play a vital role in our mission to provide
superior HVAC installations for our residential customers. Working
in a crew of two, alongside an Install Apprentice, you will be
responsible for safely and efficiently installing HVAC systems
while upholding the highest standards of craftsmanship and customer
service. Key Performance Indicators (KPIs) for Residential HVAC
Installer: Customer Satisfaction: Maintain customer satisfaction
rate through post-service surveys and feedback. Strive to exceed
customer expectations and resolve any concerns promptly.
Installation Quality: Maintain a consistently high level of
installation quality, as evaluated through post-installation
inspections and customer feedback. Efficiency and Productivity :
Complete HVAC installations within the established timeframes,
meeting or exceeding the company's productivity standards.
First-Time Installation Success : Achieve a first-time installation
success rate as established by the Installation Manager, ensuring
minimal revisits or callbacks due to installation-related issues.
Technical Proficiency : Continuously update and enhance technical
skills, staying informed about the latest installation techniques,
manufacturer guidelines, and industry best practices. Safety
Adherence : Maintain a perfect safety record, strictly adhering to
all safety protocols and guidelines. Ensure zero safety incidents
or accidents within the performance period. Mentorship and Guidance
: Provide effective mentorship and guidance to the Install
Apprentice, contributing to their skill development and ensuring a
positive learning experience. Professionalism, Appearance, and
Customer Communication: Demonstrate excellent communication skills
when interacting with customers during installations. Uphold a
professional appearance and demeanor while representing Sila during
installations, earning high marks for professionalism from
customers. Accuracy of Documentation : Maintain accurate and
complete documentation of installation details, equipment used, and
any modifications in the company's systems, such as Service Titan.
Team Collaboration : Work collaboratively with the Install
Apprentice and other team members, fostering a positive and
supportive work environment that promotes teamwork. Continual
Improvement : Actively participate in performance reviews and
self-assessments, identifying areas for personal improvement and
setting development goals to enhance overall job performance.
Pursue additional certifications and training opportunities to
expand expertise and proficiency in installing various brands of
HVAC equipment. Installer and Apprentice Development : Monitor and
track the progress of the Install Apprentice, providing regular
feedback and opportunities for growth and skill advancement.
Timeliness and Punctuality : Maintain a consistent record of
punctuality and attendance, arriving at installation sites and
appointments on time. Additional duties as assigned Join our team
and become an integral part of Sila's commitment to exceptional
HVAC installations, customer satisfaction, and technical
excellence. Apply now to embark on a rewarding career journey with
us! We may use artificial intelligence (AI) tools to support parts
of the hiring process, such as reviewing applications, analyzing
resumes, or assessing responses. These tools assist our recruitment
team but do not replace human judgment. Final hiring decisions are
ultimately made by humans. If you would like more information about
how your data is processed, please contact us.
Keywords: Sila Services, Barnstable Town , HVAC Installer - Veterans Encouraged to Apply!, Construction , Hanover, Massachusetts
