Practice Associate
Company: NHOMS PLLC
Location: Portsmouth
Posted on: February 20, 2026
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Job Description:
Job Description Job Description Description: Position Title:
Practice Associate Location: Seacoast NH (Dover, Exeter,
Portsmouth) Home Office: Portsmouth, NH Reports to: Practice
Manager FLSA Status: Non-Exempt Who We Are: Join our innovative
team at NHOMS | MassOMS and play an essential role in creating
outstanding experiences for our clients, partners, and communities.
By embracing our core values of innovation, compassion,
accessibility, and one team, you will play a part in a mission to
make a lasting impact on our organization's growth and success. Our
core values center around healing first for our patients. Members
of our team approach each day with compassion for both patients and
colleagues. We promote innovation on every level and ensure we are
accessible to one another as we work as one team. We are searching
for individuals who can help us continue pursuing our goal of
reaching prospective patients and helping to transform their lives
- all while having a little fun! Position Summary: The Practice
Associate plays a pivotal role in the efficient and smooth
functioning of the clinic. This multifaceted position requires a
candidate with a strong organizational skill set, excellent
communication abilities, and a comprehensive understanding of
medical office operations. The primary responsibilities include
coordinating administrative tasks, managing patient interactions,
and supporting the healthcare team to ensure the delivery of
high-quality patient care. Responsibilities include but are not
limited to: Assisting patients with check-in and check-out
procedures, managing telephone calls, and addressing inquiries.
Effectively communicate with referring practices, patients, and
teammates. Schedule appointments for the practice to optimize
patient satisfaction, surgeon time, and the most effective use of
treatment rooms. Independently and accurately complete treatment
planning and benefits verification. Create, access, and verify
patient records in Open Dental, retrieve patient files, prepare
flow charts, and place charts in sequence for surgeon examination.
Maintain the reception area in a neat and orderly condition.
Receive letters, packages, etc., and distribute them accordingly.
Prepare outgoing mail and packages, dropping them off at mail
facilities for processing. Check, sort, forward, and respond to
emails and any correspondence from teammates. Collaborate with all
teammates and organizational levels, including Marketing, Human
Resources, Call Center & Billing teams. Perform closing procedures
at the end of the day, including depositing cash and checks. Take
up other duties as assigned. Requirements: Required Skills &
Abilities: Excellent phone and in-person communication skills.
Strong organizational, time management, and multitasking abilities.
Computer literacy in basic applications, including Outlook and
Microsoft Office. Full-time availability Monday - Friday.
Detail-oriented with organized communication skills between
patients, doctors, and assistants. Qualifications: 1 year of
medical or dental office experience (Required). 1 year of
administrative assistant or receptionist experience (Preferred). 1
year of Open Dental experience (Preferred) High school diploma or
equivalent; additional education or certification in healthcare
administration is a plus. Compensation & Benefits: Pay:
$20.00-$25.00 per hour. Medical, Dental, & Vision Insurance. Paid
vacation & sick time. Access to our 401(k), Safe Harbor, & Profit
Share Plan. Eligibility for discretionary quarterly bonuses.
Discounted oral surgery services for teammates and their families.
Referral Bonus eligibility Our Commitment to Diversity and
Inclusion At NHOMS | MassOMS, we pride ourselves on creating a
supportive and inclusive environment where employees can
collaborate, learn, and grow. We believe in work-life balance and
encourage our team members to work together, making a difference in
our industry. A culture of innovation, diversity, and inclusion is
the NHOMS | MassOMS way. Equality drives our spirit and fuels our
creativity. We celebrate, value, and appreciate all voices and are
continually building a culture where everyone has the freedom to be
their authentic self. Our commitment to inclusion across race,
color, religion, gender identity, sexual orientation, disability,
age, veteran status, and experience drives our success and makes
our company stronger.
Keywords: NHOMS PLLC, Barnstable Town , Practice Associate, Administration, Clerical , Portsmouth, Massachusetts
